Heart of Iowa High-Speed Internet Support
Get help and support for setting up or troubleshooting your Internet service.
LightNET High-Speed Internet
Heart of Iowa provides High-Speed Internet up to the point of the NID (Network Interface Device). Anything after NID is the customer’s responsibility. Heart of Iowa will check for problems up to the NID. If the issue is on the customer’s end there may be a $70/hr. charge to fix.
Contact Heart of Iowa at 611 or 641-486-2211 and our toll-free 1-800-806-4482.
After hours please call our 24hr tech support line at 877-486-HICC (4422).
For online interactive support please click here.