In the top menu, choose ‘Settings’, then choose ‘Favorites’. Scroll through and select each desired channel at a maximum of 30 selections. Once completed, set “Show only favorite channels in guide” to YES. This applies to Apple TV devices only. *NOTE* Favorites typically apply on an individual device-by-device basis. Favorites may have to be set separately on each device.

This can be resolved by disabling the device’s screen saver mode. To do this, exit the Santel Smart Stream application back to the device’s main dashboard, open the Settings application from the Apple TV dashboard, then choose ‘General’, then ‘Screen Saver’. In the Screen Saver options, change the ‘Start After’ option to “Never”. This will keep future paused programs from being interrupted.

While watching one program, simply swipe down on the touchpad and a dropdown will show you the most recently watched channels for you to click and watch instantly..

Yes, this is called Picture-in-Picture or PiP. In the mobile app, tap on the three horizontal lines in the top-left corner to produce a menu on the left side of the screen. Choose ‘Settings’ in the menu options. In Settings, under the ‘Account’ category, locate the “Allow PiP” option and move the slider to the on or enabled position. From there, you can watch content through the application while using your mobile device for other means at the same time.