Heart of Iowa Communications Cooperative
Our staff is always here to help if you have questions about your account or one of our services. We are committed to customer care and satisfaction. If you have questions or need assistance with HICC services, please contact us using the information listed below.
Contact us by phone:
Our normal business hours are between 8:00 AM AND 4:30 PM, Monday through Friday. If you call during this time you will be connect directly to a customer service representative. If you call after-hours, you will be greeted by our voice mail service.
Phone: 641-486-2211 or 800-806-4482
Fax: 641-486-2205
Contact us by email:
For security reasons email addresses are not listed in complete form please add @heartofiowa.coop to all emails below.
Customer Service & Billing Questions: customerservice
Accounting: accounting
Executive: executive
Heart of Iowa Communications Cooperative
502 Main St – PO Box 130
Union, IA 50258
641-486-2211 Fax: 641-486-2205
Office Hours: M-F 8:00 – 4:30pm
Our Office
Heart of Iowa Communications Cooperative
502 Main St – PO Box 130, Union, IA 50258
Tel; 641-486-2211 Fax: 641-486-2205
Office Hours: M-F 8:00-4:30
Service Area
Albion, Conrad/Beaman, Eldora, Ferguson, Green Mountain, Haverhill/Van Cleve, Laurel, Liscomb, New Providence, Steamboat Rock, Union/Whitten/Bangor/Gifford with select areas of Gladbrook, Le Grand & Marshalltown.
Observed Holidays:
Easter Good Friday: Friday, March 29
Memorial Day: Monday, May 27
Independence Day: Thursday, July 4
Labor Day: Monday, September 2
Thanksgiving: Thursday, November 28
Christmas Eve: Tuesday, December 24
Christmas Day: Wednesday, December 25
New Year’s Day: Wednesday January 1
