Heart of Iowa Communications Cooperative
Our staff is always here to help if you have questions about your account or one of our services. We are committed to customer care and satisfaction. If you have questions or need assistance with HICC services, please contact us using the information listed below.
Contact us by phone:
Our normal business hours are between 8:00 AM AND 4:30 PM, Monday through Friday. If you call during this time you will be connect directly to a customer service representative. If you call after-hours, you will be greeted by our voice mail service.
Phone: 641-486-2211 or 800-806-4482
Contact us by email:
For security reasons email addresses are not listed in complete form please add @heartofiowa.coop to all emails below.
Customer Service & Billing Questions: customerservice
Main Office Union
502 Main St – PO Box 130
Union, IA 50258
641-486-2211 Fax: 641-486-2205
Office Hours: M-F 8:00 – 4:30pm
1134 Edgington, Ave
Eldora, IA 50627
641-939-7211 Fax: 641-939-7205
Office Hours: M-F 8:00 – 12 Noon
and 12:30 – 4:30pm